Measured Search receives on occasions, requests from users and government agencies to disclose data other than in the ordinary operation and provision of the Services. This Data Request Policy outlines Measured Search’s policies and procedures for responding to such requests for Customer Data. In the event of any inconsistency between the provisions of this Data Request Policy and the Terms of Service or written agreement with Customer, as the case may be, the Terms of Service or written agreement will control.
Third parties seeking access to Customer Data should contact the Customer regarding such requests. Customer controls the Customer Data and generally gets to decide what to do with all Customer Data.
Except as expressly permitted by the Contract or in cases of emergency to avoid death or physical harm to individuals, Measured Search will only disclose Customer Data in response to valid and binding compulsory legal process. Measured Search requires a search warrant issued by a court of competent jurisdiction (a federal court or a court of general criminal jurisdiction of a State authorized by the law of that State to issue search warrants) to disclose Customer Data.
All requests by courts, government agencies, or parties involved in litigation for Customer Data disclosures should be sent to email@example.com and include the following information:
Requests should be prepared and served in accordance with applicable law. All requests should be narrow and focused on the specific Customer Data sought. All requests will be analyzed narrowly by Measured Search, so please do not submit unnecessarily broad requests. If legally permitted, Customer will be responsible for any costs arising from Measured Search’s response to such requests.
Measured Search is committed to the importance of trust and transparency for the benefit of our Customers and does not voluntarily provide governments with access to any data about users for surveillance purposes.
Measured Search will notify Customer before disclosing any of Customer’s Customer Data so that the Customer may seek protection from such disclosure, unless Measured Search is prohibited from doing so or there is a clear indication of illegal conduct or risk of harm to people or property associated with the use of such Customer Data. If Measured Search is legally prohibited from notifying Customer prior to disclosure, Measured Search will take reasonable steps to notify Customer of the demand after the nondisclosure requirement expires. In addition, if Measured Search receives a National Security Letter with an indefinite non-disclosure requirement, Measured Search will initiate procedures for judicial review pursuant to 18 U.S.C. § 3511.
Measured Search requires that any individual issuing legal process or legal information requests (e.g., discovery requests, warrants, or subpoenas) to Measured Search properly domesticate the process or request and serve Measured Search in a jurisdiction where it is resident or has a registered agent to accept service on its behalf. Measured Search does not accept legal process or requests directly from law enforcement entities outside the U.S. Foreign law enforcement agencies should proceed through a Mutual Legal Assistance Treaty or other diplomatic or legal means to obtain data through a court where Measured Search is located.