Measured Search - Latency Statistics
New Feature, Search Analytics

How Fast is Your Search? Latency Statistics from SearchStax Analytics

How quickly does your search application respond to a typical user query? Since every query is different, this question isn’t easy to answer. Latency statistics let us describe the responsiveness seen by a typical user, based on actual queries from the field.

At Measured Search, we are excited to announce the addition of  Average, 95th percentile, and 99th percentile latency to our suite of SearchStax analytics reports. Below are the three new statistics shown in SearchStax Analytic’s App Overview display:

Average, 95th, and 99th Percentile Latency in SearchStax Analytics from Measured Search.

LATENCY STATISTICS FROM SEARCHSTAX ANALYTICS

This performance metric is expressed in milliseconds.

  • Average Latency: Average of all queries responded within this time.
  • 95th Percentile Latency: 95% of all queries responded within this time.
  • 99th Percentile Latency: 99% of all queries responded within this time.

In the example above,  the average query was returned within a second, which is encouraging. 95% returned in a second and a half (or so). Then there were a few queries that required multiple seconds of computation. Nearly all queries (99%) returned within 12.6 seconds. Overall, this is a very responsive system. But we might want to take a closer look at the slow queries. SearchStax lets us view the slow queries in the Top Searches display.

For additional information see the App Overview discussion in the SearchStax User’s Guide.  Click the link to learn more about SearchStax, the leading Solr-as-a-Service platform.

Similar Search Query Table
New Feature, Search Analytics

SearchStax Unveils Similar Search Query Analytics

We’re excited to announce our latest enhancement to SearchStax Analytics, Similar Search Query Analytics.  Similar Search Query Analytics groups search queries by the item that is ultimately clicked.  This allows your search team to understand the keywords users are typing to find things.  You can then leverage these analytics into actionable insights by enhancing your synonym lists with these similar search queries.

Searchers think uniquely. Ten people searching for the same product may type in ten different queries. They won’t use all (or any) of the keywords in the product title. They may misspell or mistype unfamiliar labels. Finally, a significant number of users experiment with keywords looking for the magic phrase that turns their vague desires into concrete product recommendations. As your organization’s search expert, your job is to help your users find what they are looking for faster and easier.

SearchStax’s Similar Search Query Analytics gathers all of the queries that led to a particular product and ranks them by popularity. This shows us what the user typed in before finding that specific item. We turn these search analytics into actionable insights by either enhancing the synonyms associated with this item or we can even modify the product descriptions to make them resemble the language most often used by our customers in their queries. Either of these would results in faster, more successful search sessions that lead the user to the items she’s looking for, even if she didn’t quite ask for it the way you might have originally envisioned.

For more information, see Similar Searches in the SearchStax User Guide.  Contact us to get a demo of our Analytics Suite or to learn more about SearchStax, the leading Solr-as-a-Service platform.

Anayltics Blog Overview Graph
New Feature, Search Analytics

Searches per Session – SearchStax Analytics

Introducing Searches per Session – the latest search metric from SearchStax Analytics. How many queries did your user submit before she either succeeded (and clicked through) or she gave up and ended the session? This statistic reveals a lot about your user’s search efficiency. Does she need multiple searches to find the thing she’s looking for OR is she able to find what she’s looking for on her first try.  For transaction and intent heavy properties, a Searches per Session closer to one is typically better than a higher number.  For browse or navigational search heavy properties, a higher searches per session number is appropriate. In either case, keeping a close eye on Searches per Session and monitoring for large swings in either direction provides actionable insight for your search team.

SearchStax Search Analytics reports Searches per Session in two formats. Configure a time window and then view the Analytics App Overview screen. In the upper right is a single figure reporting the mean queries/session over the requested time period. The points on the graph indicate searches/session for individuals days (or hours, if appropriate) during the requested interval.

For additional information see the App Overview discussion in the SearchStax User’s Guide.  Click the link to learn more about SearchStax, the leading Solr-as-a-Service platform.

Average Click Position Graph
New Feature, Search Analytics

Average Click Position – Analytics Metric from SearchStax

We’re excited to announce our latest enhancement to SearchStax Analytics, the Average Click Position metric.  Average Click Position can be a very strong indicator of the effectiveness of your Solr search relevance. It is a measure of where your users are clicking on a list of search results. For example, if the user clicks on the second result, two will be recorded.  If the user clicks on the sixth result, six will be recorded. A low Average Click Position (one to three) indicates that your users are generally finding what they are looking for within the first few results. Alternatively, a high Average Click Position (ten plus) indicates that users are generally having to go to your second page (assuming ten results per page) to find what they are looking for.  That as you know is not a good thing.  This metric gives you insight into your search relevance and over time how your relevance is trending. It is a powerful metric that can help guide search relevance improvements.

To learn more or for a demo of SearchStax Analytics, contact us.

Measured Search Names Inaugural Partners For New Partner Program
News, Press Releases, Solr

Measured Search Announces New Solution and Technology Partner Program To Drive Data Driven Search Success in the Cloud

Measured Search Names Inaugural Partners For New Partner Program

Manhattan Beach, CA, January 17, 2017 – Measured Search Inc, provider of the leading open source search-as-a-service solution, announces the SearchStax Partner Program to help Solution Partners (application development agencies, value added resellers and other related firms) accelerate Solr-search projects allowing them quicker time-to-market to bring value to their customers and Technology Partners (technical collaboration or product integration) better user experiences or enhanced functionality for joint customers.

Through this new program Solution Partners will be able to speed time to market by making it easy to set up, operate, scale and optimize their Solr based search applications in the cloud. From high availability to scalability, security, disaster recovery, monitoring and search analytics,  the SearchStax platform allows Solution Partners to simply do more in less time. Technology partners will be able to showcase a deeper integration of their product within the SearchStax solution enabling higher productivity and lower total cost of ownership.
Inaugural SearchStax Partners include: KMW Technology, OpenSource Connections, Hitachi Credeon, Basis Technology, New Relic, PagerDuty, Pivotal, and SiteCore.

“We’re thrilled to partner with Measured Search” said Kevin Watters, Founder of KMW Technology. “SearchStax plus their managed services has been the perfect platform.  It let’s us focus on the application and let’s Measured Search focus on the hosting.  Ultimately, our clients are relieved to know that their search applications will have a company with deep search expertise servicing them ensuring that our custom applications are hosted properly.”

“Measured Search offers the only partner program focusing on Solr cloud development in the market today.  Our innovative solutions and fully managed options enable our Solution Partners to focus on what they do best – building great search based apps and leaving the rest to us” stated Sameer Maggon, CEO, Measured Search. “By integrating with SearchStax our Technology Partners realize a greater market footprint, deeper product integrations, and enhanced customer experiences”

To learn more about Measured Search’s Partner Program, click here.

About Measured Search
Measured Search enables companies to elevate the experience of Apache Solr based search applications faster and with more confidence. SearchStax by Measured Search is a leading cloud orchestration, management and analytics platform for Apache Solr. Delivering cloud agnostic search as a managed service, Measured Search offers software and services that automate Solr management and administration in the cloud, improves stability and performance, provides comprehensive end-user search analytics, and on demand Solr expertise.

Secure your Solr data in the cloud
Events, Search, Security, Solr, Talks

MeetUp: Securing Solr Data In the Cloud

Come meet up with us at our next MeetUp in NYC!  Our own, Sameer Maggon, and Harry Ochiai from Hitachi Credeon, will be discussing how to secure your Solr data in the cloud. If you have to store and provide search against confidential data OR just interested in Big Data security in the cloud, this Meetup is for you! From trying to figure out how to protect that data at rest, during transport or to prevent a rogue employee or third party from accessing it, you’ll learn how you can keep your search index secure and provide key based encryption that ensures that your data is protected at all levels.

Details

  • Date: Wednesday, January 25, 2017 6:30pm – 8:30pm
  • Location: 101 Park Avenue 10th Floor, New York, NY
  • To learn more/RSVP click here
Measured Search Introduces 16 Hosted Solr Features for 2016
New Feature, New Release, Solr

16 Hosted Solr Features for 2016!

It’s been a great year here at Measured Search. We wanted to give you a quick update on all of the great things we’ve released this year for SearchStax by Measured Search – the only Fully Managed Solr-as-a-Service cloud-agnostic solution.  We’ve got a lot of great things planned for 2017 and we’re looking forward to sharing more with you in the coming months!

Wishing you all a wonderful and memorable holiday season.

Securing Search Indices In the Cloud

With SearchStax and Credeon by Hitachi integration customers can now achieve unprecedented levels of security on confidential data. This integration protects against internal and external threats by enabling encrypted search index queries to be performed without requiring the decryption of the index. Use of a random number for encryption with homomorphic functions and a symmetric-key encryption scheme achieves the highest level of security available without sacrificing performance. To learn more, click here.

Optimizing Search with NLP

SearchStax now offers an integration with Rosette for Solr by Basis Technology. This integrated solution enables entity extraction and linking to facilitate high quality faceted search by extracting people, locations, organizations, products, and many more entity types. The entity extraction utilizes a combination of statistical models, gazetteers and regular expressions and can link those entities to Wikipedia or a custom entity database. Enhanced name search is also enabled – overcome misspellings, nicknames, missing spaces, the same name written in different languages, or other variations.  Contact us to learn more.

SearchStax Analytics

SearchStax® Analytics provide the insights you need to make your search experience better for your customers.

SearchStax Analytics takes a holistic approach to measuring the effectiveness of your search. Analytics capabilities provided by most search vendors provide only low-level reports as they don’t have control over the application level. We keep you close to your users by reporting click-through rate, bounce rates, and more, that others don’t. This helps you measure and optimize relevance and ranking changes effectively. Contact us to learn more.

SearchStax now Supports Solr 6.1

We’ve certified Solr version 6.1. New features/enhancements include:

  • Parallel SQL Support
  • Graph Traversal Query Support
  • Cross Data-Center Replication
  • JDBC driver for SQL interface
  • Filter support in Real-time Get
  • New streaming API, and much more.

For additional information, click here.

 

 

SearchStax now with New Relic!

SearchStax now supports New Relic Integration. To get New Relic’s APM (Application Performance Monitoring) or Servers (to allow you to view and analyze critical cloud server metrics), simply paste your New Relic key into SearchStax and click a couple of checkboxes.  All done! To learn more, click here.

SearchStax now with PagerDuty

Get full integration with PagerDuty, the real-time incident resolution solution for the modern IT Operations team. With a SearchStax and PagerDuty integration, Ops teams can minimize business-disrupting events and meet the availability and performance demands of the digital enterprise. Contact us to learn more.

Audit log

Audit logging helps you answer the question “who did what, where, and when?” within your SearchStax platform.

The activity log provides you with a list of all user actions within your tenant account, including those of the Measured Search Support team. The list consists of a User column including email of the user who performed the logged change, his/her role, timestamp of action in UTC, the action itself, action detail and IP address where the action originated. Contact us to learn more.

Custom JAR Support

We love cloud automation and strive to figure out ways to speed our customers’ development and release cycles. We have now enabled the ability to deploy custom JARs through SearchStax Cloud Manager. SearchStax Gold and above customers no longer have to go through our support team to deploy their custom JAR’s.  The SearchStax Dashboard is enabled to completely control which JARs are to be deployed. To learn more, click here.

 

 

Availability Reports / SLA

As part of our support services at Measured Search®, we offer our premium customers service-level guarantees (SLA) around response time and availability.

Clients who opt for Gold, Platinum or Platinum Plus levels of support get access to an Availability Report in the SearchStax® dashboard. This is a graph and a summary that makes a record of response times and downtime so they can be compared with the guarantees of the client’s service-level agreement (SLA). To learn more, click here.

Added Mumbai and Sydney AWS Regions

Our goal is to empower developers and companies around the world to build powerful and innovative applications utilizing open source software. Our robust and scalable infrastructure makes it easy to deploy, manage, scale and optimize Solr on the cloud. Mumbai, India and Sydney, Australia join Oregon, N. Virginia, N. California, Dublin, Frankfurt, and Singapore regions already available to developers to spin up Solr clusters. To learn more, click here.

 

 

Cloning

Clone your deployment with the push of a button across any region in the world. This feature makes it really easy for developers or administrators to take an existing deployment and replicate the exac same deployment with the click of a button. Whether that’s for creating a new environment for testing, development or staging or even creating a brand new deployment in a completely new region anywhere in the world. Contact us to learn more.

Threshold Alerting

SearchStax® provides two kinds of real-time email alerts:

  • Heartbeat alerts: Notify a list of email recipients when a server starts or stops operating.
  • Threshold alerts: Notify a list of email recipients when a server exceeds a performance threshold.

Both types of alerts create an “incident” report that you can inspect in the SearchStax dashboard. Contact us to learn more.

Solr Authentication via SearchStax Cloud Manager / Security

The SearchStax dashboard now allows you to secure your Solr deployments via Basic Authentication. SearchStax users can create read/write/admin roles and add/delete users within those roles. Contact us to learn more.

Proactive Disk Usage Alert

SearchStax now sends email alerts whenever your disk space reaches less than 20% of it’s capacity. It allows both our customers and our support team to take action to prevent an out of disk error and to avoid downtime. Contact us to learn more.

Realtime Log Streaming

Enable developers to look at logs for a particular search instance in real time. This is useful when developers or operations teams are triaging a problem in real-time. Contact us to learn more.

Multi-User Support / Team Collaboration

Bring in other people on your team to perform various functions. Assign who can view reports vs. who can create & delete deployments. Contact us to learn more.